Privacy Statement

Privacy statement Helze BV
Helze BV, established at Emmasingel 31-141, 5611 AZ Eindhoven, is responsible for the processing of personal data as shown in this privacy statement.
Mr. T.C.M. van Heijst (MSc) is the Data Protection Officer of Helze BV. He can be contacted via: [email protected]

Personal data that we process
Helze BV processes your personal data because you use our services and/or because you provide them yourself. Below is an overview of the personal data we process:
  1. First and last name;
  2. Address data;
  3. Phone number;
  4. E-mail address.

Special and/or sensitive personal data that we process
Our website and/or services do not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without your consent, please contact us at [email protected] and we will delete this information.

For what purpose and on the basis of which we process personal data
Helze BV processes your personal data for the following purposes:
  1. To deliver goods and services to you;
  2. Handling your payment;
  3. Sending our newsletter and/or advertising brochures;
  4. To call or e-mail you if required for carrying out our services;
  5. Helze BV also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
Automated decision-making
Helze BV makes no decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example an employee of Helze BV) being involved.

​How long we store personal data:
Helze BV does not store your personal data for longer than strictly necessary to realize the purposes for which your data is collected. We use the following storage periods:
  1. Personal data for orders: 7 years;
  2. Personal data for mailing new publications: until the e-mail address is deleted on your request. 

​Sharing personal data with third parties
Helze BV provides personal date with third parties only and only if this is required for the execution of our services or to comply with another legal obligation.

Cookies, or similar techniques, that we use
The website www.helze.com uses cookies for statistical purposes.

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Helze BV and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in our computer file to you or another organization indicated by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to: [email protected]. We will respond to your request as quickly as possible, but at least within four weeks. Helze BV would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, i.e. the Dutch Data Protection Authority. 

​How we protect personal data
Helze BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact: [email protected]​